航空学报 > 2015, Vol. 36 Issue (11): 3678-3686   doi: 10.7527/S1000-6893.2015.0166

任务复杂度对自动化意识的影响

刘鹏, 吕曦, 李志忠   

  1. 清华大学工业工程系, 北京 100084
  • 收稿日期:2014-11-04 修回日期:2015-06-01 出版日期:2015-11-15 发布日期:2015-06-04
  • 通讯作者: 李志忠,Tel.:010-62773923,E-mail:zzli@tsinghua.edu.cn E-mail:zzli@tsinghua.edu.cn
  • 作者简介:刘鹏,男,博士。主要研究方向:人因工程,人员可靠性分析,人员失误,人与自动化交互,任务复杂度。Tel:010-62793170,E-mail:pliutsinghua@gmail.com;吕曦,男,博士研究生。主要研究方向:人因工程,人员可靠性分析。Tel:010-62793170,E-mail:lvx12@mails.tsinghua.edu.cn;李志忠,男,博士,教授,博士生导师。主要研究方向:数字化工业系统的人因学问题,人员失误和可靠性,任务复杂度。Tel:010-62773923,E-mail:zzli@tsinghua.edu.cn
  • 基金资助:

    国家自然科学基金(70931003);中国博士后科学基金(2015M570120)

Effect of task complexity on automation awareness

LIU Peng, LYU Xi, LI Zhizhong   

  1. Department of Industrial Engineering, Tsinghua University, Beijing 100084, China
  • Received:2014-11-04 Revised:2015-06-01 Online:2015-11-15 Published:2015-06-04
  • Supported by:

    National Natural Science Foundation of China (70931003);China Postdoctoral Science Foundation (2015M570120)

摘要:

现代飞机驾驶舱的高度自动化容易导致飞行员对自动化的自满和依赖,进而降低飞行员的自动化意识。自动化意识失效是飞机事故征候和事故的主要影响因素之一。通过研究任务复杂度对自动化意识的影响以及自动化意识失效的原因后发现,高复杂度任务下的自动化意识失效概率显著高于低复杂度任务,对自动化的注意力分配不足和自动化自满是高复杂度任务下自动化意识失效的两个主要原因。研究表明,在高负荷阶段,如果自动化失效,人难以在短期内发现自动化失效和作出有效响应。因此,增强自动化意识是维持航空安全的重要保障。

关键词: 复杂度, 人与自动化交互, 自动化意识, 自动化自满, 航空安全

Abstract:

High automation in modern cockpits easily leads to pilots' automation complacency and reliance and then impairs pilots' automation awareness. Failure of automation awareness is one of the major factors influencing aviation incidents and accidents. By investigating the effect of task complexity on automation awareness and the causes of failure of automation awareness, it shows that the possibility of failure of automation awareness in the high-complexity task is higher than that in the low-complexity task and that insufficient attention allocation and automation complacency are two major factors contributing to the failure of automation awareness. It implies that it is hard for human being to detect automation failures and make effective operations when automation fails under high-workload conditions. Consequently,enhancing automation awareness is important for maintaining aviation safety.

Key words: complexity, human-automation interaction, automation awareness, automation complacency, aviation safety

中图分类号: